A: May I help you?
B: Yes, I would like to place an order for toner cartridges. We have a standing agreement with you company, so we will need the same amount as last time.
A: Let me key in your information into my computer. I will pull up our records for you . Do you have an order number? What name is the order listed under ?
B: It should be under Leslie Smith. The number is 184796 A.
A: Yes, Mr. Smith. I have an order for three cases of cartridges, it that what you would like to refill?
B: Yes.
A: Is there the correct billing address?
B: No, pls post the bill to 124 Hildrod Lane, Milton County, 98830.
A: I will send you an invoice in the next few days. Your order should be delivered before the end of the day on Monday.
B: Thank you.
有什么需要帮忙的吗？
是的，我想订购墨盒。因为我们公司和你们公司有长期合同，我们需要与上次数量相同的墨盒。
让我把你的信息输进电脑，这样就能调出我们之间的生意记录…你有订单号吗？下订单的人叫什么名字？
应该是莱斯利.史密斯，号码是184796 A。
有了，是史密斯先生。我们找到一个三箱墨盒的订单，你想按这个单子续订吗？
是的。
这个送票据的地址对吗？
不对，请把票据寄到弥尔顿郡希尔卓德街124号，邮政编码98830.
过几天我就把发票给你寄去，你们所订的商品应该在周一下班前送到。
谢谢你。
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