F: Hello, welcome to prise star hotel. How may I do for you?
M: Hi, yes, I have a reservation. My secretary called and booked a room a couple of weeks ago, the reservation should be for a double bed, none smoking room.
F: And what name of reservation made under?
M: It should be under Steve Johnson.
F: Mmm, let me see, it seems there is no Johnson listed for a room for tonight, is there any other name that you reservation list under?
M: No, here is the confirmation number, would that help? It is 898007,I had the room booked with a visa cord card.
F: Ah, yes, here it is, you have a standard double room, non smoking on the 3rd floor, I just need to see some identification and the credit card you booked the room with if you dont mind.
M: Sure, here it is. Would it be possible to check out and pay the bill in the morning, also, what time is breakfast served?
F: There is a continental breakfast buffet from 6:00am to 10:00am, its in the lobby.
Also you can settle your bill in the morning, but we require a 20% deposit upfront, but I can just keep a record of your credit on file. Ok, Ive got you all set up if you could just sign here, and initial here, here is your room key, anything else I can do for you?
M: Yes, could you call me a taxi please?
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